SHOPPING GUIDE
1
PAYMENT
Credit card payment / Pay Pal payment / Bank transfer
・Please contact info@christianpeau.com if you would prefer bank transfer or cash on delivery.
・ Bank transfer fee must be paid by the customer.
・Please transfer within 2 days after ordering.
2
SHIPPING / DELIVERY
Free shipping for items over 45,000JPY.
Customer/receiver should pay your own country’s custom duty and tax for overseas delivery.
Order items will be shipped within 1-2 business days.
Area 1; 3,000JPY
China, Korea,Taiwan
Area 2; 3,500JPY
Hong Kong, Indonesia, Macau, Malaysia, Singapore,Thailand,
Vietnam
Area 3; 5,000JPY
Australia, New Zealand, other Asian countries, other Oceanian countries
Area 4; 5,000JPY
Canada, Mexico, USA
Area 5; 5,000JPY
EU countries, Switzerland, UK
Area 6; 5,500JPY
Russia
Area 7; 6,500JPY
Israel, UEA, other Middle East countries
South America except Mexico
Africa
Others
3
To return, please contact us at info@christianpeau.com within 3days after arrival.
We pay close attention to the product when shipping. It case the product is damaged or defected by our faults, we will replace/refund as soon as possible. Please email us and we will give the return/refund procedures.
No return/exchange is acceptable for other reasons, such as different image or wrong size.
Return / exchange procedures
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Please email us with your name, order information and some photos to check the damage.
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We will arrange the return shipment. No shipping cost on your side.
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Refund/exchange will be done as soon as we receive the parcel.
Please note
・ Please contact us within 3days after arrival.
・The item must be in its original, unused and unwashed condition.
・The item must be returned with the tags and packaging in the original condition.
・No return/exchange for SPECIAL OFFER and MADE-TO-ORDER products.
4
MAKE TO ORDER
You can order some products which are listed as "MADE TO ORDER". Please contact us with the email below.
Made-to-order procedures
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Please email us with product name, your name, delivery address and phone number.
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Pro forma invoice will be sent to you with estimate delivery date and payment information.
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Production will start after payment.
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We will contact you again by email when the products is finished.
Payment method
Credit card payment / Bank transfer
Precautions for Made-To-Order
・Orders can not be canceled nor modified after payment.
・ Due to the influence of Covid-19, estimate delivery date may be delayed.
4
PRIVACY POLICY
We fully understand the importance of protecting personal information and observe all applicable laws and regulations relating to privacy protection.
Notation based on the Specified Commercial Transactions Law
PRICE AND SHIPPING FEE
Please check the price and shipping cost shown on shopping page.
PAYMENT
Credit card, Bank Transfer and PayPal are available.
DATE OF ORDER ITEM RECEIPT
The shipment will be made within 2 business days after your order. Delivery estimate time will be 2-3 days ( Japan only).
CONTACT
Shop name: christianpeau
Mail address: info@christianpeau.com
Phone: (+81) 078 327 8702
Address: 1F Shinkou Boueki Bldg, 8-2 Shinkou-cho, Chuo-ku, Kobe 650-0041 Japan